Carter Steel Guitars' Parts Terms of Purchase
  1. Parts are sold only to owners of Carter Steel Guitar Products.

  2. When ordering parts, a serial number and contact information is required; and we may request proof of ownership, as well.

  3. Please measure and order carefully. Once your order has been placed, we cannot make changes or give refunds or exchanges or accept returns.

  4. There is a minimum charge of $40 (plus freight) on each parts order.

  5. When purchasing any of these items, you freely enter an agreement to adhere to the above terms of purchase.

  6. Parts not listed on the online order form may be obtained by contacting us. Installation instructions can be found here. Technical assistance is also available by phone.



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